B2B documents and printing

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B2B orders in ChannelDock generate a set of documents tailored to wholesale and freight shipments. All B2B documents are available from the B2B documents dropdown on the open-order panel, and from the bulk action menu in the orders list.

Available documents

Document	Parcel	Pallet	Freight	What it contains
B2B packing slip	✅	✅	✅	Full product breakdown, PO number, customer reference, payment terms, and which products are on which pallet (if assigned)
Pallet label	—	✅	✅	One label per pallet, numbered (1/3, 2/3, 3/3), with order reference, customer info, and weight
Commercial invoice	✅	✅	✅	Product lines with values, country of origin, HS codes (if set), sender and receiver addresses
Delivery note	✅	✅	✅	Simplified packing list without prices — used when the receiver should not see costs
CMR / freight manifest	—	—	✅	Consignor, consignee, pallet count, goods description, and signature fields for road freight

Printing from an order

Open the B2B order from the Open orders list.
Click the B2B documents dropdown in the order panel.
Select the document you want to print. A PDF opens in a new tab.
Print or save the PDF.

Printing from the orders list (bulk)

Select one or more B2B orders in the orders list.
Open the Bulk actions menu and choose the document type.
ChannelDock generates a combined PDF for all selected orders.

Pallet labels

Pallet labels are only available when the shipment type is Pallet or Freight and you’ve assigned products to pallets via the pallet assignment panel.

Each label shows:

Order number and PO number
Customer name and delivery address
Pallet number (e.g. 1/3, 2/3, 3/3)
Total weight and dimensions (if entered)
A barcode for scanning

CMR document

The CMR (Contrat de Transport International de Marchandises par Route) is generated for Freight shipment type orders. It includes:

Consignor (sender) and consignee (receiver) details
Place of departure and delivery
Goods description and gross weight
Number of pallets
Instructions to the carrier

The CMR is pre-filled from the order data, but you should always review it before handing it to the carrier.

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